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Terms & Conditions

HighLevel VA  ·  Effective Date: January 1, 2025  ·  Last Updated: October 2026

These Terms & Conditions govern your use of highlevel-va.com and your communications with HighLevel VA, including participation in our SMS messaging program. By using this website or opting into our SMS communications, you agree to these terms.

Section 01

About This Service

HighLevel VA

HighLevel VA is an all-in-one business support company specializing in GoHighLevel CRM management, marketing strategy, lead generation, and virtual assistant services for small to medium enterprises.

This website and our communications are designed to help business owners and entrepreneurs streamline their operations, automate their CRM, and scale their marketing efforts.

When you opt into our SMS messaging program, you can expect to receive messages related to:

  • Appointment confirmations and reminders for scheduled discovery calls;
  • Follow-ups regarding your service inquiry or onboarding;
  • Industry updates, business tips, and relevant service announcements;
  • Responses to questions or requests you have submitted to us;
  • General communications related to CRM management, marketing, and VA services.

Section 02

SMS Opt-Out

You can cancel the SMS service at any time. Just text STOP to (925) 489-1899. After you send the SMS message "STOP" to us, we will send you a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.


Section 03

SMS Help & Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly:

SMS Support Line: (925) 489-1899

Email: [email protected]


Section 04

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your carrier. HighLevel VA is not responsible for messages that are delayed or undelivered due to factors outside our control, including but not limited to wireless carrier issues, network outages, or device limitations.


Section 05

Message & Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. You will receive at least 3–5 messages per month from us as part of the SMS program.

If you have any questions about your text plan or data plan, please contact your wireless provider directly. HighLevel VA is not responsible for any charges incurred through your wireless carrier in connection with SMS communications.


Section 06

Use of This Website

By accessing and using this website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

  • Use this website in any way that violates applicable local, state, national, or international laws or regulations;
  • Transmit any unsolicited or unauthorized advertising or promotional material;
  • Attempt to gain unauthorized access to any part of the website or its related systems;
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website;
  • Introduce any viruses, trojans, worms, or other malicious or harmful material.

We reserve the right to terminate or restrict access to this website at our discretion, without notice, for any conduct we believe violates these Terms or is harmful to other users, us, or third parties.


Section 07

Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of HighLevel VA or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this website without our prior written permission. Unauthorized use of any materials on this website may violate copyright, trademark, and other laws.


Section 08

Disclaimer

The information provided on this website is for general informational purposes only and does not constitute professional legal, financial, or business advice. While HighLevel VA offers expert CRM, marketing, and virtual assistant services, any specific service recommendations are subject to a formal service engagement and agreement.

This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.


Section 09

Limitation of Liability

To the fullest extent permitted by applicable law, HighLevel VA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use this website;
  • Any unauthorized access to or alteration of your transmissions or data;
  • Any content or conduct of any third party on the website;
  • Any other matter relating to this website or our services.

In no event shall HighLevel VA's total liability to you exceed the amount paid by you to HighLevel VA in the twelve (12) months preceding the claim.


Section 10

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of this website or participation in our SMS program after any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any updates.


Section 11

Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices:

highlevel-va.com/privacy-policy →


Section 12

Contact Us

If you have any questions about these Terms & Conditions, please contact us directly:

HighLevel VA

Email: [email protected]

Phone: (925) 489-1899

Website: highlevel-va.com

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